President & CEO
Board of Directors, AH&LA
As President and CEO of the Hospitality Sales & Marketing Association International, Robert A. Gilbert, CHME, CHA, has been guiding HSMAI through a dynamic and exciting period of change as the 7,000+ member organization has been re-established as the definitive hospitality and travel marketing association in the world.
During Gilbert’s tenure, HSMAI has achieved tremendous success with a number of initiatives. It has re-affirmed its commitment to industry-specific education through the creation and special interest groups (SIGs) which provide segment-specific programs such as the launch of a series of Internet Marketing Conferences, a Resort Management Conference, a Revenue Management Conference, an Industry Strategy Conferences and the innovative Executive T.H.I.N.K. series for top-level executives. Gilbert was also instrumental in the creation and launch of the HSMAI University and the development of fifteen events annually with customers of HSMAI members.
The most recent breakthrough is the introduction of the HSMAI brand in Asia with Asia Concept, a debut Industry Strategy Conference in Singapore which is expected to spearhead HSMAI membership and chapter development in the region.
Gilbert holds a BS degree from the School of Hotel Administration at Cornell University and has been a member of HSMAI since joining the student chapter at Cornell. He is a frequent guest lecturer at Cornell.
Gilbert serves on the Board of Directors of the AH&LA and the Convention Industry Council (CIC), and the Travel and Tourism Coalition of the Travel Industry Association of America.